How can we help?

When you first open the app, you'll be guided through setting up a pet profile. You can add your pet's name, species, breed, age, weight, and activity level. You can also add a photo and any health conditions.

Tap the camera button on the home screen and take a photo of your pet's meal. Our AI analyzes the image to identify the food and estimate portions and calories. You can review and adjust the results before saving.

Yes! You can add as many pets as you'd like and switch between them easily on the home screen.

Your pet's data syncs automatically across all your Apple devices signed in with the same Apple ID. Make sure iCloud is enabled in your device Settings.

Yes. You can share a pet profile with family members so everyone can log meals, activities, and medications. Open your pet's profile, tap Share, and invite someone via their Apple ID.

First, make sure both devices are signed into the same Apple ID and have iCloud enabled. Try pulling to refresh on the home screen. If issues persist, contact us.

Go to your pet's profile and add feeding times. The app will send gentle reminders at those times so you never miss a meal.

Check that notifications are enabled for Pet Nutrition Tracker in your device Settings → Notifications. Also make sure Focus modes aren't silencing the app.

Open the Settings app on your iPhone, tap your name at the top, then tap Subscriptions. Find Pet Nutrition Tracker and tap Cancel.

Yes. Open the app, go to Settings → Subscription, and tap Restore Purchases.

Try tapping Restore Purchases in Settings. If that doesn't work, email us with your receipt and we'll sort it out right away.

Yes. Your data is stored in your own iCloud account, and we do not have access to it. See our Privacy Policy for full details.

You can delete individual pets from within the app at any time. To delete your account entirely, email us at feedback@petainutritiontracker.com and we'll take care of it.